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Our Money-Back Guarantee

Conditions


PAX Programs Incorporated offers a "Money-Back Guarantee" as follows:

  • The Online Course guarantee requires completion of all portions of the online course. If, after completing the online course, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of the completion of the course.
  • The Package of Online Courses guarantee requires completion of all portions of the online courses. If, after completing a course, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of completion. If you proceed to the next course in your package, you are acknowledging satisfaction with the online course previously completed.
  • The Live Program guarantee requires completion of all portions of the live program. If, after completing a program, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of the end of the program.
  • This guarantee does not apply to Group Redemptions. Please contact your Group Sponsor if you are unsatisfied with your course.
  • This guarantee does not apply to Core Partnership, The Dance of Partnership and Partnership At Work, because the ultimate success of these programs depends heavily on your efforts both during and after the program.
  • This guarantee does not apply to programs provided as a bonus with purchase.

We consider your time as valuable as your money, and we can’t refund your time. Therefore, we encourage you to examine the information available here on our website and carefully consider if we are offering what you are seeking before you register into any of our programs.

This is what we guarantee will happen:

  • A majority of original information presented from a unique point-of-view, addressing the topics, results and concerns specified under each program
  • A trained workshop leader competent in the material provided in the program
  • A clean and orderly environment including standard hotel meeting room-type seating and ice water

This is what we do NOT guarantee:

  • That you will be admitted to the workshop when you arrive late or return late from a break
  • Free or discounted parking
  • Discounted hotel accommodations
  • That your questions will be answered

These are NOT provided at PAX Workshops:

  • Tables
  • Refreshments other than water
  • Recording Devices are not permitted
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